(Image credit: Computer Talks) We have all experienced the quiet desperation of trying to secure a refund from a modern enterprise. The process routinely begins with a cheerful pop-up window, introducing an artificial intelligence assistant eager to resolve our issues. Within minutes, however, the pleasantries dissolve, and we find ourselves trapped in an endless loop of generic replies and pre-selected buttons. Companies are making it nearly impossible to reach a human for r

The new rule of thumb seems to be: if a health app adds “AI” to its marketing, it gets a little easier to download and a little harder to question. An investigation into AI‑powered medical apps and chatbots found them moving quickly into symptom checks, triage advice and chronic‑care support, often sitting in a grey space between information and diagnosis (Reuters, 2026). Doctors interviewed for the piece raised familiar worries including unclear evidence of clinical benefit,

Picture the now-familiar ritual. You have a real problem: a double charge, a rejected claim, a health result you do not understand. You open the app, meet the friendly chatbot, type out a careful explanation, and get looped back to an FAQ you already read. At some point, you hit the button that says “talk to a person,” if the button still exists. This is not just the case for most e-commerce platforms, but it’s spilling over onto more serious situations as well. Public opini